t Zocto.in, we strive to ensure a smooth and timely delivery experience for all our customers. Please read the following shipping terms carefully before making a purchase:
1. Digital Products
For all digital products (such as e-certificates, digital reports, downloadable resources, etc.):
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Delivery Time: Within 1 to 12 hours from the time of successful payment.
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Mode of Delivery: Delivered via email or through a secure download link on your registered email address or account dashboard.
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If you do not receive your digital product within the expected timeframe, please check your spam/junk folder or contact our support team at support@zocto.in.
2. Physical Products
For all physical products (such as certificates, merchandise, printed reports, etc.):
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Estimated Delivery Time: 4 to 7 business days, depending on your PIN code and shipping partner availability.
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Shipping Partners: We work with reliable courier services to ensure timely and secure deliveries across India.
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Order Tracking: Once your order is dispatched, you will receive a tracking number via email or SMS to monitor your shipment status.
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Delays: In rare cases, delivery may be delayed due to unforeseen logistical issues, weather conditions, or remote locations. We appreciate your patience and understanding.
Shipping Charges
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Shipping charges (if any) will be clearly mentioned at checkout before confirming your order.
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Digital products generally have no shipping charge.
Need Help?
If you have any questions or concerns related to shipping or order status, please reach out to our customer support team at support@zocto.in.