Cancellation & Refund Policy

Last updated: 7 June 2026

Subscriptions

You may cancel your Zocto subscription at any time from your account settings. Cancellation takes effect at the end of the current billing cycle, and you will continue to have access until then.

Refunds

• Monthly subscriptions are non-refundable once charged.
• Annual subscriptions are eligible for a pro-rated refund if cancelled within 14 days of purchase, provided you have not downloaded substantial gated content.
• Event tickets and one-time purchases are non-refundable unless the event is cancelled by Zocto.

How to request a refund

Email support@zocto.in with your account email and order ID. Approved refunds are processed within 7–10 business days to the original payment method.

Disputes

If you have a billing concern, please contact us before initiating a chargeback so we can resolve it directly.