New Dilemma: India’s Private Hospitals Struggle with Low Utilization

India’s private hospital sector is facing an unusual challenge: despite significant infrastructure expansion and increased bed capacity, utilization rates remain low—undermining profitability. The rapid investment in specialized facilities—such as oncology, fertility, orthopedics, and cardiac centers—has outpaced local patient demand. High treatment costs make these services unaffordable for many, while Tier‑2 and Tier‑3 urban centers lack the patient volume to sustain the expanded infrastructure. The result is underused beds, disappointing returns on heavy capital expenditures, and fragile operating margins. Stakeholders are now rethinking business models: shifting toward affordable, high-demand care segments rather than niche specialties, aligning pricing strategies with local affordability, and expanding outreach through telemedicine and tiered service packages. The market dynamic highlights the need for better alignment between healthcare supply and socio-economic demand to ensure sustainable growth